Who we are
Our website address is: https://allureaesthetics.co.uk
Allure Medical Aesthetics Ltd (company number SC509770) is the data controller of your personal data.
If you have any questions about your personal data which are not answered by this Policy, please contact our Data Protection Officer:
First Floor 9 Helena Place
Clarkston G76 7RB
What personal data we collect and why we collect it
Customer Data Held
All customer data is stored on Phorest, our clinic software system or within the clinic in locked filing cabinets with restricted access.
In order to manage enquiries, we process the data collected for legitimate business interests and store it for an indefinite period for the purpose of enabling us to access the information and provide the relevant service. This is a legal requirement and is gained with the patients consent. The information we collect is
- Date of Birth
- Telephone Number
- Email address
- Medical history
If you are an existing customer, subject to your marketing preferences, or where you have freely consented, we’ll send you relevant information about products and services that we think you’ll benefit from. We will never sell your data to third parties for marketing purposes.
This information could be sent to you via text, telephone or email.
You can opt out or update your marketing preferences at any time by using the opt out facility on text or via unsubscribe link on email.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave your personal details on our contact form
These are sent to our business email and actioned within 2 days when the details are permanently deleted. These details are not used for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to collect details of visitors behaviour patterns which are stored against unique IDs so no individual users can be identified. We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which allows us in turn to improve our website and services. This data is stored indefinitely.
Who we share your data with
We do not share your data unless
- instructed by you
- Court or Procurator Fiscal order
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We do not send your data without your permission/
How we protect your data
All data is encrypted and stored on secure Cloud servers. Security measures are in place on Phorest our clinical management system and all staff have their own PIN code access which acts as two factor authentication. Phorest observe EU regulation and are fully GDPR compliant. and measures such as staff training in data protection.
Industry regulatory disclosure requirements