Who we are

Allure Aesthetics is committed to ensuring the privacy and security of your personal data.  The following Privacy Policy explains what personal data we collect from you, including how and why we process the data, who we share it with and your rights and choices when it comes to your personal data.

Our website address is: https://allureaesthetics.co.uk

Allure Medical Aesthetics Ltd (company number SC509770) is the data controller of your personal data.

If you have any questions about your personal data which are not answered by this Policy, please contact our Data Protection Officer:

Donna Ward

Allure Aesthetics

First Floor 9 Helena Place

Busby Road

Clarkston G76 7RB

What personal data we collect and why we collect it

Customer Data Held

All customer data is stored on Phorest, our clinic software system or within the clinic in locked filing cabinets with restricted access.

In order to manage enquiries, we process the data collected for legitimate business interests and store it for an indefinite period for the purpose of enabling us to access the information and provide the relevant service.  This is a legal requirement and is gained with the patients consent.  The information we collect is

  • Name
  • Address
  • Date of Birth
  • Telephone Number
  • Email address
  • Medical history
  • Photographs


If you are an existing customer, subject to your marketing preferences, or where you have freely consented, we’ll send you relevant information about products and services that we think you’ll benefit from.  We will never sell your data to third parties for marketing purposes.

This information could be sent to you via text, telephone or email.

You can opt out or update your marketing preferences at any time by using the opt out facility on text or via unsubscribe link on email.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Form

If you leave your personal details on our contact form

  • Name
  • Email
  • Subject
  • Message

These are sent to our business email and actioned within 2 days when the details are permanently deleted.  These details are not used for marketing purposes.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics to collect details of visitors behaviour patterns which are stored against unique IDs so no individual users can be identified.  We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which allows us in turn to improve our website and services.  This data is stored indefinitely.

Who we share your data with

We do not share your data unless

  • instructed by you
  • Court or Procurator Fiscal order

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We do not send your data without your permission/

Additional information

How we protect your data

All data is encrypted and stored on secure Cloud servers.  Security measures are in place on Phorest our clinical management system and all staff have their own PIN code access which acts as two factor authentication.  Phorest observe EU regulation and are fully GDPR compliant.  and measures such as staff training in data protection.

Industry regulatory disclosure requirements

GDPR compliant.